Password Self-Service Reports

Under Password Self-Service Reports (Reports > Password Self-Service Reports), you will find a plethora of reports that facilitate easy auditing by providing exhaustive information on the self-service operations carried out by the end-users, over the specified time period.

This section has the following reports:

1. Reset Password Audit Report
2. Unlock Account Audit Report
3. GINA/macOS/Linux Agent Reset Password Audit Report
4. GINA/macOS/Linux Agent Unlock Account Audit Report
5. Self-Update Audit Report
6. Change Password Audit Report
7. Password/Account Expiry Notifications Delivery Report
8. Blocked Users Report

Reset Password Audit Report:

The Reset Password Audit Report provides details of the users who used the self-service password reset feature over a specific period of time. The information presented in this report includes the username, the timestamp, number of reset attempts, the type of password reset (if done by the user or if it's an automatic password reset), and the status (if the password reset was successful or not). Click here for report generation steps.

Unlock Account Audit Report:

The Unlock Account Audit Report provides details of the users who used the self-service account unlock feature over a specified time period. The report includes information like the username, time of account unlock, the IP Address or name of the machine, the domain name, total number of unlock attempts, and the entity which unlocked the account (self-service unlocks by users or automatic unlocking). Click here for report generation steps.

GINA/macOS/Linux Agent Reset Password Audit Report:

The GINA/macOS/Linux Agent Reset Password Audit Report provides details about the password resets carried out by users through the login agent on their Windows, macOS, or Linux machines, over a specified time period. It contains information such as the username, the time the password reset was attempted, the IP address of the device from which the reset was attempted, the total number of attempts, and the status (if the password was reset or not). Click here for report generation steps.

GINA/macOS/Linux Agent Unlock Account Audit Report:

The GINA/macOS/Linux Agent Unlock Account Audit Report provides details about the account unlocks carried out by users through the login agent on their Windows, macOS, or Linux machines, over a specified time period.It contains information such as the username, the time the account unlock was attempted, the IP address of the device from which the unlock was attempted, the total number of attempts, and the status (if the account was unlocked or not). Click here for report generation steps.

Self-Update Audit Report

The Self-Update Audit Report provides details of the users who performed directory self-update over a period of time. The details provided by the report include the user name, time of self-update, and total number of attempts. Click here for report generation steps.

Change Password Audit Report:

The Change Password Audit Report provides details of the users who changed their user account password over a certain period of time. The information presented in the report includes the username, time of change password, total number of attempts, and type of password change (if the password was changed due to the User must change password at next logon option being enforced in AD, or if it was a regular password change done by the user). Click here for report generation steps.

Password/Account Expiry Notifications Delivery Report:

The Password/Account Expiry Notifications Delivery Report presents information on the password and account expiration notifications that ADSelfService Plus sent to users during the specified time frame. Click here for the report generation steps. Click here for report generation steps.

Blocked Users Report:

The Blocked Users Report generates the list of users who have been blocked from accessing ADSelfService Plus. The report provides information like the time of blocking, the time the user will be unblocked. Click here for report generation steps.